You could receive up to $160 as part of a class action lawsuit that accused a major credit bureau of violating the Fair Credit Reporting Act.
The $23 million settlement resolves accusations that TransUnion did not properly investigate consumer disputes of hard inquiries on their credit files or it did not remove the disputed claims.
Credit bureaus are required by law to investigate and resolve disputes within 30 days of a complaint, or 45 days if the consumer sends additional information to support their dispute. When the investigation is completed, credit bureaus must notify consumers of the results in five business days.
TransUnion told NJ Advance Media it was pleased the case was resolved.
“TransUnion has agreed to certain process changes regarding consumer challenges to hard inquiries that we feel are consistent with our commitment to put consumers first,” the company said.
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The settlement includes all consumers who received a so-called “502 Letter” from TransUnion in response to a dispute between Dec. 5, 2016 and Jan. 31, 2025, the settlement website said.
Most people will receive a payment of $20 to $30 automatically, depending on how many claims are submitted. But if you “experienced certain harms” because of how TransUnion handled your dispute, you can submit a claim online and receive as much as $160, the settlement website said.
The claim must be submitted by June 24.
For more information, you can email info@transuniondisputeclassaction.com or call (800) 657-1189.
Stories by Karin Price Mueller
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Karin Price Mueller may be reached at KPriceMueller@NJAdvanceMedia.com. Follow her on X at @KPMueller.